FAQs

How can we help?

Got questions? We’ve got answers! Browse through our FAQs to find helpful information about our services, products, and everything in between. If you can’t find what you’re looking for, feel free to contact us directly!

What types of security cameras do you offer?

We offer a variety of security cameras, including indoor and outdoor cameras, wired and wireless systems, dome cameras, bullet cameras, PTZ (pan-tilt-zoom) cameras, and more. We also provide specialized cameras like thermal and night vision cameras to meet different security needs.

Do I need a professional to install my security cameras?

While some DIY systems are easy to set up, we recommend professional installation for optimal coverage and performance. Our team will ensure that the cameras are installed in the best locations, properly configured, and integrated with your existing security systems.

Can I access my security cameras remotely?

Yes, most of our security camera systems come with remote access features. You can view live footage, check recorded videos, and receive alerts via a smartphone app, tablet, or computer, from anywhere in the world.

How long does video footage get stored?

Video footage storage varies depending on your plan and the storage option you choose. Cloud storage allows for a certain number of days or weeks of video retention, while local storage on hard drives (NVR/DVR systems) can store footage for months, depending on the hard drive size and camera resolution.

Are your security cameras suitable for both residential and commercial properties?

Yes, our security camera systems are designed for both residential and commercial properties. Whether you need to monitor a home, office, retail store, or large industrial complex, we have customizable solutions to fit your specific needs.

How do I know if my property needs security cameras?

If you have valuable assets, sensitive areas, or high foot traffic, security cameras can significantly enhance your protection. Our experts can assess your property and recommend the right camera placement and system based on your security requirements.

Can I integrate my security cameras with other smart home systems?

Yes, many of our security cameras can be integrated with smart home systems such as Amazon Alexa, Google Home, or other home automation platforms. This allows you to control your cameras with voice commands or create automated security routines.

What happens if the internet or power goes out?

Many of our security camera systems include backup power options, such as battery-powered cameras or UPS (uninterruptible power supply) systems. For internet outages, some cameras can store footage locally until the connection is restored, then sync with the cloud.

Do I need to pay for monthly subscriptions for cloud storage?

Cloud storage typically requires a monthly or annual subscription, which varies based on the amount of footage you want to store and the features you need. We offer flexible storage plans that can be tailored to your budget and security needs.

What is the warranty on your security cameras?

We offer a standard warranty on all our security cameras, which typically covers defects in material or workmanship for one to three years, depending on the model. Extended warranties and service plans are also available for added peace of mind.

Need Help?

Don't hesitate to contact us for more help

Don’t hesitate to reach out – we’re here to help! Whether you have questions, need support, or want more information about our services, our team is ready to assist you every step of the way.